Corrections Policy — How We Handle Reported Errors

CanadaCasinos.io corrects factual errors promptly, transparently, and with visible record of the change. This page explains what counts as a correction, how to report one, and what we do when we receive a report.

What we correct

• Factual errors. Incorrect game counts, wrong licence numbers, misstated bonus terms, wrong payout times, outdated regulatory information.
• Misrepresentations. Wording that misrepresents an operator, game, or regulatory framework in a way that could mislead a reader.
• Broken or misattributed sources. Links to wrong source pages, outdated references to now-retired material, miscredited third-party data.

We do not revise editorial opinion, ratings, or subjective assessments in response to operator pressure alone. A score change requires new evidence that materially affects the rubric.

How to report an error

Email editorial@canadacasinos.io with:

• The page URL where the error appears
• The specific text or data point that’s wrong
• What the correct information is
• A source or link supporting the correction if you have one

We reply to every report within five business days. For straightforward factual corrections we typically update the page same-day or next-day.

What happens when we correct a page

1. We verify the reported issue against source documentation.
2. If verified, we correct the page.
3. We add a dated correction note at the foot of the page summarising what changed, when, and why.
4. For significant corrections, e.g. a licence-status correction, we log the change in our internal editorial record for reference.

Operator-requested corrections

Operators can submit correction requests through the same email address, and they’re handled with the same verification standard as reader reports. We require a source document, a screenshot of the current terms page, a press release, regulator correspondence, before updating any data point an operator disputes.